Recent Posts

East Lyme Storm Damage Relief

11/1/2023 (Permalink)

mud and sludge on deck after flooding Contaminated sludge and mud is best lest to SERVPRO for safe removal. We make your flooded home in East Lyme appear "Like it never even happened."

No Stone Left Unturned After an East Lyme Storm Surge

The areas along the east Coast of Connecticut are no strangers to storm fronts coming through across the North Atlantic Ocean. Surges can morph into destructive and potentially dangerous flooding, calling for professional restoration intervention to return your home to pre-damage condition. SERVPRO® was recently onsite at an East Lyme property, taking care of every facet of storm surge cleanup for a residence.

At this house along the coast hit by storm surge damage in East Lyme, the storm front brought the ocean to the property’s door. Our SERVPRO of New London technicians arrived on the scene to assess all the damage, considering all the sand left behind around the exterior of the home.

  • Using power wash equipment and industry-proven cleanup measures, our skilled team efficiently blasted away all the sand from the stone patio to leave it looking as before the storm rolled through.

Contact SERVPRO of New London at (860) 443-2222 or request help online for all your storm surge cleanup needs. We are the restoration team you need for all storm, water, fire, and mold-related emergencies, making it “Like it never even happened.”

Proper Mold Damage Removal in New London Prevents Property Damage

9/10/2023 (Permalink)

mold growing on the wall of a room Cleaning up mold damage in your home is complicated. Contact SERVPRO for professional equipment and certified technicians to get the job done.

SERVPRO Ensures Safe Mold Damage Cleanup in New London

Mold is damaging to your New London home and possessions. It grows on materials such as wood, drywall, and ceiling tiles. Over time, mold deteriorates these materials, compromising your home's structural integrity. It causes staining and discoloration of surfaces, including floors, carpets, walls, and furniture. Also, mold can spread to personal belongings stored in the affected areas, such as clothing and electronics. The immediate cleanup process is paramount when discovered.

The mold damage removal process in New London may differ from home to home. However, one crucial thing is that every professional must follow specific industry-recommended procedures when cleaning up mold-contaminated areas. SERVPRO crews are trained to handle mold safely. Our crews understand the complexities of countering microbial growth and executing effective cleanup techniques.

Recommended steps for mold removal

  • Assess to help determine the extent of growth and the source of moisture
  • Establish containment measures to prevent mold residues from spreading to unaffected areas
  • Address the moisture source to prevent further mold growth
  • Facilitate drying and maintain proper airflow using dehumidifiers and air movers

Managing Microbial Growth

After building containment barriers, our crews move to remove water-damaged and mold-infested materials. Building materials such as drywall can be severely damaged, and the only way to ensure mold is successfully removed from your home is by removing the affected material. SERVPRO crews remove and bag these materials properly in sealed plastic bags. We help install replacement materials after completing the mold treatment of the underlying surfaces. The treatment inhibits further growth. Upon request, we can help encapsulate walls, floors, and ceilings to deter moisture intrusion.

Appropriate techniques for effective results

  • Wire brushing or HEPA vacuuming helps remove visible mold colonies.
  • Following the manufacturer's instructions in product mixing and application improves outcomes.
  • Letting cleaning solution sit on the moldy surface for the recommended dwell time to allow better penetration
  • We use gentle but firm strokes to clean mold-affected areas, careful not to spread the mold residues further or damage the material.

To keep mold from destroying your home, contact SERVPRO of New London at (860) 443-2222 to get effective mold damage removal services.

Learning Smoke Patterns Improves New London Fire Damage Restoration

5/4/2023 (Permalink)

thick Smoke If you find yourself in need of assistance with fire damage remediation, call SERVPRO.

SERVPRO Reliably Manages Fire Restoration in New London

Smoke residues cause a significant portion of the damages your new London property incurs during a fire. Unfortunately, smoke effects are not uniform in every incident, and even in one incident, they vary room by room which often leads to unexpected outcomes during fire damage restoration exercises. The general tendency is for soot to settle and adhere to surfaces but with varying degrees of intensity, which varies the soiling and staining levels.

When you understand how the smoke characteristics influence fire damage restoration at your New London property, you can make the necessary adjustments to ensure a positive outcome. It’s easier to make those adjustments when SERVPRO assists you since we have unique tools and skills to tackle different challenges. 

Factors influencing smoke damage:

  • Smoke and surrounding surface temperatures
  • Building space arrangement
  • Magnetization or ionization

These issues may likely be outside your priority when resolving fire loss. However, the SERVPRO technicians handling restoration at your property have significant experience making it easier to notice the issues. For instance, the appearance of web-like soot accumulation, especially on room corners, signifies ionization which means the fire burnt synthetic materials such as plastics. In such a case, you may remove the soot easily, but addressing the pungent odors involved may require extreme effort. 

Evaluating Smoke Temperatures

Even after the fire is put out, a trained person can tell how hot the smoke and surfaces got during the fire. Higher temperatures open up pores in materials, thus extensively embedding smoke residues and making cleaning more challenging. Our technicians check for signs such as heat lines on wall surfaces, with the upper half accumulating more residues than the lower portion. In case of such signs, we look for ways to improve cleanability. 

Ways to Improve Cleaning Processes:

  • Better surface agitation
  • Heating cleaning solutions
  • Using specialized detergents 

SERVPRO of New London improves fire damage restoration at every stage, including residue removal. Call us at (860) 443-2222. We’re Faster To Any Size Disaster.

Effective New London Water Damage Restoration and Cleanup

4/12/2023 (Permalink)

Dehumidifiers and air mover drying carpet Dehumidifiers and air movers help mitigate water damage in New London homes. SERVPRO makes it "Like it never even happened."

SERVPRO’s Fast Water Damage Recovery Solutions

From spills to leaks, flooding to burst pipes, water disasters are happening all the time. We must act fast when these threats occur to protect impacted homes and properties and minimize expenses for the customer. This fast action is one of the many benefits of hiring a full-service restoration team like SERVPRO.

When New London water damage occurs, many steps and phases are necessary to restore and recover the property. From single-family homes to massive structures like Connecticut College, we keep our Green Fleet stocked with needed restoration equipment to help like:

  • Extractors
  • Air Movers
  • Dehumidifiers
  • Deodorants
  • Cleaning Products
  • Mold Inhibitors

Emergency Contracting After Water Damage

There are initial construction and repair needs for the house after water emergencies. Not only can drywall become quickly overwhelmed by water exposure and begin to sag or collapse, but access is often needed to the damaged portions of plumbing so that SERVPRO professionals can restore water service.

Water Removal Services

Removing standing water is one of the first steps in mitigating loss for homes after leaks and burst pipes. Pooling is likely to occur with higher volumes of water, and a combination of equipment gets used to manage these threats and remove surface water concerns to get drying underway. Often pumps and vacuums are needed to achieve the complete water removal services necessary.

Surface Drying Solutions

Initially, the drying focus targets the surface of exposed materials like drywall, flooring, and ceiling assemblies. Air movers propel blasts at wet surfaces to begin the evaporation process. With the rising relative humidity in the structure from air mover use, dehumidification units get placed to counteract changing environmental conditions and complete the exhausting or collection and removal of water in the air.

Specialty Drying Equipment for Water Damage

While air movers and dehumidifiers combine to manage the bulk of the moisture concerns in a building, there are many applications for specialty tools. Certain equipment in our inventory is ideal for specific situations and materials, including:

  • Carpet Wands – These attachments and extensions of wet vacuums and extractors pull moisture from the carpet and padding layers of installed flooring.
  • Weighted Extractors – Using the weight of the restorer or a roving model, layers of carpeting and padding become pressed against the subflooring, and moisture is squeezed to the surface for extraction.
  • Drying Mats – Hardwood floors water and moisture extraction. Placing these units across several planks can pull moisture to the surface layer through capillary suction.

Preventing Mold Damage

It is essential to focus on the necessary steps to prevent the development and spread of harmful mold colonies. Because spores exist naturally in the environment, moisture and ideal temperature ranges create conditions that facilitate microbial growth and threaten hosting materials. While much of the restoration process has addressed moisture and water concerns, applying mold inhibitors to sensitive surfaces can be an added measure of protection against potential growth.

Water Damage Repairs Necessary

Making water emergencies “Like it never even happened” often comes down to needed repairs and reconstruction. Having a capable team of contractors with a license on our roster lets us complete many build-back services usually required after restoration. Replacing drywall and repairing compromised plumbing are among the most frequent needs, though our license allows a wide array of construction work.

New London water damage is frequent for the more than 28,000 residents that our SERVPRO of New London team stays ready to help 24/7. We understand the urgency of these scenarios and the rapid degradation of materials and belongings. We are prepared to mobilize at the first notice of loss when you call (860) 443-2222.

How a Rapid Response Helps New London Fire Damage Recovery

4/7/2023 (Permalink)

wiping down soot covered walls Smoke, Soot, and Fire Damage in New London homes get the SERVPRO treatment--"Like it never even happened."

SERVPRO Acts Fast for Fire Damage Mitigation

 Fires are widely destructive and compromising, so it is vital to have a team of technicians willing to respond fast to help. Our centrally located facility allows us to reach all of New London County rapidly after the first notice of loss.

New London fire damage can impact a range of structures, from the homes of nearly 30,000 residents to commercial facilities like Mitchell College. We work fast to help, having various trained professionals in niches like:

  • Fire Restoration (FSRT)
  • Odor Control (OCT)
  • Water Restoration (WRT)
  • Carpet Cleaning (CCT)
  • General Contracting

When Can SERVPRO Enter the Property?

In many cases, our experienced team is notified of active fire disasters as they happen and can prepare to enter the structure as soon as possible. We must wait for the work of first responders to complete and their go-ahead to enter the building. As a preferred vendor for insurance work and the urgency of fire loss scenarios, we are often prepared to enter before getting cleared.

Early Fire Damage Mitigation

Mitigation is the combination of actions taken by our SERVPRO FSRT-Certified technicians to limit damage to the house and its contents after a fire or other disaster. Emergency services combine the talents of our experienced restorers and licensed contractors to meet the initial demands of the property. Some of the most common mitigative actions taken by our professionals include:

  • Temporary Board-Up - This process sees our experienced contractors sealing over structural vulnerabilities to the outside to prevent secondary damage when water or animals enter a house.
  • Debris Removal - Combustion creates ash, smoke solids, charred materials, and bulk collapsed structure in a residence. Debris removal is vital to increasing restoration completion time and limiting soot and odor concentrations.
  • Controlled Demolition - When the structure poses an immediate risk to the safety of responding technicians or house occupants, our licensed contractors can perform needed controlled demolition services.
  • Water Removal - With the high volume of water used to extinguish the blaze, many rooms of the house could likely be overwhelmed with water damage and the effects of the fire.

Setting Up Staging and Containment

After fire damage, loss effects can spread quickly in the house. Containment barriers and filtration equipment can help establish a set perimeter of a work zone. Similarly, we can create a staging area for equipment and content management to limit cross-contamination with undamaged areas of the house.

How Has Soot Damaged the Structure?

Soot is one of the more common byproducts of structure fires generated when fuels only partially combust. This incomplete burning is widespread, so soot generation can be heavy depending on environmental conditions and other factors. The type of smoke damage ultimately influences the needed cleaning approach to help resolve the issue. Some kinds of smoke damage include:

  • Wet Smoke
  • Dry Smoke
  • Proteins
  • Furnace Puffback

Rebuilding After Fire Damage

Few fire loss events do not require some form of build-back or reconstruction. With the expected repairs necessary after restoration, having a team licensed to complete this work can be beneficial. While many are still waiting to schedule openings for vetted subcontractors, SERVPRO continues to complete the steps that make it "Like it never even happened."

Between the coordination with insurance providers and the multiple layers of needed restoration and recovery following New London fire damage, it is necessary to lean on the experience of professionals. When you contact our SERVPRO of New London team, you get the full measure of the training our FSRT-Certified technicians receive to be knowledgeable assets in the field during emergencies. Call now at (860) 443-2222.

Lasting Recovery After New London Mold Damage Discoveries

4/7/2023 (Permalink)

SERVPRO mold remediation containment Mold remediation in New London by SERVPRO ensures a high level of removal, restoration, and build-back. "Like it never even happened."

SERVPRO Manages Mold Damage Remediation and Its Causes

As a seaport city, humidity and high moisture content are common concerns for every home and business. New London County is home to thousands, and when mold and microbial threats impact structures, fast action is needed to help. The process starts with recognizing the triggers of mold development in your house, which can include:

  • Unmanaged water damage
  • Moisture penetration
  • High humidity
  • Leaks
  • Poor ventilation

With so many causes of New London mold damage, including the proximity of many homes and businesses to the Thames, we are ready to respond to these situations as they happen. It is essential to act on suspected mold development in a residence as unchallenged organisms continue to spread and the problem can worsen.

How Does Mold Damage Threaten Homes?

Microbial growth and development pose a significant threat to the household. A few focuses should encourage homeowners to act quickly when they recognize mold development in their properties.

  • Structural damage - Even with limited exposure, colonies use organic matter as a food source. Moving organisms destroy building materials.
  • Challenging living conditions - Another concern is the living conditions for residents. While structural deterioration is troublesome, harsh malodors can make comfortable living impossible.
  • Continually spreading colonies - It is important to note that mold continues to spread and impact new materials when it forms.
  • Moisture damage - The conditions that facilitated mold growth can continue to degrade and deteriorate nearby materials until repaired.

Is Mold Damage Easy to Identify?

When you suspect mold might be growing in your home, many do not immediately choose to pursue professional remediation. Instead, they seek confirmation of the existence of mold before securing professionals to remove colonies. There are a few signs that microbial growth could exist and be actively spreading in your residence, including:

  • Spotting
  • Odors
  • Damp Surfaces
  • Structure Damage

The Remediation Solutions for Mold

Remediation and mold removal are never a one-size-fits-all approach. Countless variables require detailed inspections that determine the ideal technique. Using SERVPRO's experienced AMRT-applied microbial remediation technicians ensures quality service. While surface cleaning is one of the more favorable solutions and the least invasive, this is not effective if the mold has penetrated beyond the outermost layer of the hosting material. We provide a combination of cleanup and recovery to help remove active mold colonies in homes and businesses. Typically, an antifungal application after the cleanup helps ensure a minimal chance of reoccurrence.

Overcoming the Musty Malodors

While musty smells can indicate active mold colonization in a household, this odor persists after remediation steps in many cases. It is only after the application of powerful products and deployment of effective deodorization equipment that this formidable restoration obstacle is fully managed. Foggers and hydroxyl machines often combine for the greatest impact on post-mold recovery.

Mold Damage Repairs to Help

Repairs are a common need after mold organisms spread in a structure. Hosting material can become irreparably harmed, especially high porosity elements like drywall. We can provide the needed build-back services and structural repairs appropriate to return a residence to its original condition with a general contractor license. Our experience in this regard can make us suitable choices for restoring and repairing even historic properties in New London like the Joshua Hempsted House.

Overcoming and eliminating New London mold damage concerns involves several steps and actions by our experienced team. Our SERVPRO of New London team is here to help, from clearing surface mold threats to neutralizing lingering malodors. Call us when you need us at (860) 443-2222.

Remediation May Be Necessary in Your New London Home

4/6/2023 (Permalink)

servpro poster fresh air ventilation vs mold SERVPRO says to protect your New London home against mold growth by using good ventilation and air movement.

Contact SERVPRO for Efficient Mold Remediation

There is a reason mold remediation services are available across the United States. The main reason is that hiring professionals to address and clean up microbial growth is the best way to get trusted results. DIY projects cause more damage and the potential for health concerns, which is why SERVPRO is available for 24/7 response to help New London property owners get the peace of mind they need.

How much do you know about mold remediation for your New London home? Mold replicates by producing microscopic spore cells that can dislodge and quickly spread through the air. This microbial growth poses a possible health threat, but you must also worry about it settling and colonizing other surfaces. Hiring skilled technicians is the perfect way to get the clean, refreshed interior you need to make it “Like it never even happened."

How can I tell when I need mold cleanup services?

Early detection of microbial growth is imperative if you wish to recover from the issue. It can be challenging to determine if you have a problem, but there are some telltale signs to look for, including:

  • Moldy Smells: While it might not be detectable in all cases, some species will put off a musty, mildew-like smell. Always be aware of strange smells, especially when the weather has been humid if you have been away from home for a while with windows closed.
  • Dark-Colored Spots: Seeing visible signs is extremely important, especially when you move into a new home. If you see dark spots in bathrooms or basements, contact professionals for remediation as soon as possible.
  • Water Damage: Moisture control is imperative, especially if you have been through a water damage incident in the recent past. Failing to remove all standing water and letting moisture seep into building materials can spell trouble.

Call SERVPRO of New London at (860) 443-2222, and we can send a crew for assessment and restoration as soon as possible. We’re Faster to Any Size Disaster and ready to begin efficient mold cleanup at your property.

New London Businesses Depend on Water Damage Repair From SERVPRO

3/21/2023 (Permalink)

Flood Damaged Wall Don't let water damage go unchecked in your property. Call SERVPRO for help to avoid further damage.

Water Damage Repairs Neatly Maintain Your Shop

Most shoppers in New London would spend less time in a store with a dank, damp-smelling environment, preferring to go elsewhere to make their purchases in a cleaner environment. Any structural elements needing water damage repair typically give off distinctive odors. The decay caused by dry rot and disintegration creates particulate matter that easily enters the air, creating unpleasant odors.

When this happens within your shop in New London, our water damage repair team can resolve the issue for you. Each member brings specialized skills to every project we work on, ensuring your property receives the expertise required to make everything "Like it never even happened."

The work we do restores safe conditions, also, as we:

  • Eliminate mildew materials
  • Cleanup dust and debris from crumbling materials
  • Repair the area using new materials

To keep water from creating fresh damage to newly installed or repaired materials, we perform checks to locate the source of the water and take appropriate actions to protect your shop's interior.

Because mildew and mold can easily spread from the affected location to other places, we often use custom-built chambers to keep contaminated areas sealed off. Large pieces of dirty materials are broken down into smaller pieces so we can fit them into large plastic bags. We protect other areas of the building's interior from dusty mold particles and spores.

Other dusty, powdery materials, such as drywall and insulation, are also placed in separate bags to prevent the spread of harmful dust and debris. The smaller debris is then properly disposed of, ensuring the building remains clean.

Once everything is clean and the humidity in the area is normal, we can make the needed repairs. We work within all local building codes and requirements, ensuring compliance and long-lasting quality combine to create a beautiful and safe interior space.

When you need repairs and restoration services, call SERVPRO of New London at (860) 443-2222. We are always available, day or night, year-round.

New London Storms Often Necessitate Water Damage Repair Work

2/3/2023 (Permalink)

Water Caused Mold In Wall For any type of water damage in your property you can count on SERVPRO to help.

SERVPRO Does Water Damage Repair in New London 

Whenever storm waters flood New London homes, they are fouled by harmful, odor-causing microbes. These troublesome bacteria and fungi usually cause persistent, unpleasant smells throughout your residence, mold, mildew growths, and even structural deterioration. Together, such threats could ultimately reduce your home’s overall livability.

Fortunately, SERVPRO knows all about flood-borne microorganisms and is equipped to eradicate them and mask any flood-related odors during water damage repair on your New London home. As a top biohazard cleaning company, our firm performs everything from basic water removal services and water damage repairs to major basement flooding recovery, sewage cleanup, and restoration projects. Some of the resources our skilled technicians use in these efforts are:

  • Powered or manual sprayers that directly apply powerful disinfectants to floodwater-impacted, colorfast surfaces
  • Ultra-low volume foggers that deodorize even the most difficult-to-access areas by dispensing water and solvent-based deodorants in tiny particles
  • High-velocity box fans to fully ventilate interiors before and after deodorization
  • State-of-the-art air scrubbers cleanse the air by filtering out foul smells, chemicals, and airborne particles.

A few of the chemical agents we employ to eliminate microbes and undesirable odors include:

  • SERVPROxide is an agent that kills bacteria on all types of surfaces, eliminates fungal growth, and prevents mold and mildew from growing up to four weeks.
  • Sporicidin (#154) is an all-purpose antimicrobial and odor-neutralizer that has low toxicity and can keep flood-related smells away for up to six months
  • Vanquish (#175) is a powerful, EPA-registered disinfectant and deodorant that kills a wide range of microorganisms, including bacteria, fungi, and viruses
  • Wall and All Surface Cleaner (#351), a detergent-based cleaner that is safe for all washable, painted surfaces

With all of this in mind, the next time you need water damage repair work done, contact your helpful neighbors at SERVPRO of New London. Call us anytime at (860) 443-2222 for fast assistance.

Water Damage Restoration in Your Waterford Home

1/4/2023 (Permalink)

Moisture Reader We aim to restore your property as quickly as possible, “Like It Never Even Happened.”

Call SERVPRO When You Need Water Damage Restoration for Your Waterford Property

No one plans for a water damage emergency. When you suddenly find your home flooded, you might need help knowing where to begin to return your property to its prior condition. Make the right move and call our HQ to mitigate the water damage.

At SERVPRO, we are trained and experienced in water damage restoration, so we can have your Waterford property dried and cleaned promptly. When we receive your call, we waste no time getting to your residence to assess the damage and create a plan of action. The sooner the restoration can begin, the better to prevent further damage.

Cleaning Contents as Part of Water Damage Restoration

As part of the restoration process, SERVPRO will take care of the required cleaning of things such as the structure itself. Subfloors and walls can require cleaning. We use appropriate cleaning methods for restorable materials, along with professional products. The carpeting may also need cleaning and deodorizing, and SERVPRO technicians use the proper techniques for the soil level. Next, we clean any contents, such as furniture, wall hangings, and electronics.

When the restoration is complete, we finalize the job by ensuring you are satisfied with our work:

  • We check the moisture levels a last time to ensure your home is dry.
  • We complete a walk-through to ensure everything is done.
  • We then conduct the walk-through with the customer and listen to any issues.
  • We fix any problems as necessary.
  • We remove our supplies and equipment.
  • Then the customer completes a Certificate of Satisfaction.
  • Payments are collected as appropriate
  • Paperwork is returned to the office.

SERVPRO of New London strives to be thorough in the restoration of your home after water damage has occurred. Call us as soon as an emergency arises at (860) 443-2222, and we will take care of the rest.