What our Customers say...


So happy with all of the work done by the team members who responded to my emergency. They were extremely thorough and respectful in my home. I'm hoping I'll never need this kind of service again but if I do, I know exactly who to call! Thank you SERVPRO of New London!! I recommended you to all my friends and family.

Prompt and excellent service by SERVPRO New London at my home after an unfortunate incident. I would call them again in a heartbeat for anything else I may need.

The crews do fantastic work. Prompt response, communicative, friendly staff, and a job well done overall. Would highly recommend for anyone with deep cleaning or restoration needs, as well as water, fire, smoke, or mold damages to their residential or commercial properties. They can even help you get connected with sub-contractors that offer rebuild or construction services.

I have had water and smoke damage in commercial and rental properties a few times in the past. Bill from SERVPRO New London has been my go to contact to get my properties operational again. Can’t thank him enough.

I just want to say I cannot speak highly enough of the efforts of the SERVPRO team and one individual Brian Levchuk. I highly recommended using SERVPRO for any emergency clean up needs. Brian and his entire team from the office girls to the crew members are awesome also handled the situation in a timely and professional manner.

The New London SERVPRO is amazing! Their first responder came to my aid promptly when I had a need for their services walked me through the process and answered all of my questions knowledgeably. The crews were very professional and did the work meticulously and to the highest standard. The office staff were courteous and professional. I will absolutely call on them again should I ever need services.

I have been very impressed with all areas of service i.e. phone call, water damage restoration, cleaning.. etc. Steve was very helpful, took time to inform us of all processes to be done and when they were to be done. Would highly recommend!

I was very impressed with how quickly they responded and got the mess cleaned up as well as eliminating mold! Everyone was very courteous and professional. Special thanks to Mitch. Thanks for everything.

The crew was professional, responsible and responsive to our business and residents needs and as such I would not hesitate to recommend SERVPRO of New London services to anyone in this unfortunate circumstance. Thank you!

We noticed some patches of mold starting to accumulate in this area of our living home. That's when I called up SERVPRO of New London and we found out that the mold problem was actually a much bigger problem. I'm thankful that I called them up and that their mold remediation team did such a great job. It could have been a lot worse, but thankfully it wasn't.

We use SERVPRO of New London on a needs basis to remove graffiti from the exterior of our building and also to do some basic maintenance work due to storm, in addition to our regular cleaning program. They are very efficient in all works and provide a great project management approach making it easy for us to get on with our business as we do not have to deal with a whole lot of different trades, they manage it all on our behalf. I would highly recommend them to others.

SERVPRO of New London service are very professional, very efficient and honest in all their dealings with us. The staff attending our home are clean and professional and carry out their work in an efficient and non-intrusive way. The office staff are great and always available and provide good feedback. Thank you.

I enjoyed working with SERVPRO of New London over the last few weeks. You and your team are top notch! You made the cleanup process look effortless. The overall finished product is quite impressive.Thanks for everything!

SERVPRO of New London worked in a very timely matter to help us with our emergency water damage. I will be recommending them to anyone I know in need of your services in the future!

I appreciate the services that SERVPRO of New London provided after the fire at my property in New London CT. I especially appreciate the professionalism of SERVPRO Disaster Relief Specialist Clever. The guidance and assistance that he provided, especially on the date of the fire, was first rate and very much appreciated. He provided reassurance at a time I really needed it.

So impressed, thank you so much! We definitely do not want a disaster again at our commercial property, thank you for saving our time.

A big thank you to SERVPRO of Branford for helping with water damage, Angel and Steven who all worked very professionally and helped answer all my questions. I would recommend this team to anyone who needs work done.

All the workers who did the work at my house were all good, respectful and hard workers. I'm proud to recommend SERVPRO of New London and their workers to my friends and family. Thanks!

When disaster happens, it is imperative that the provider be prompt, detail oriented and wonderful communicators. That is exactly the service I received at SERVPRO of New London. I don't know what I would have done without them after the fire.

Ben Suarez and the gentleman that came with him were awesome, they explained everything and were polite and knowledge. Thank you.

Thank you so much for attending our older home to advise us on mold prevention and appropriate drainage and ventilation issues affecting us. You were fast, responsive, extremely informative, and have helped us save thousands of dollars in future damages by informing us how we can appropriately protect and maintain our investment. I will be highly recommending your services to our family and friends.

SERVPRO of New London was top rate from start to finish. Very thorough in their work, friendly and professional. Great job on everything - thank you so much! Most satisfied with SERVPRO's professionalism and knowledge.

SERVPRO of New London is great and provide exceptional customer service. Whatever task I have requested of them, they have met my requirements. They provide general cleaning of rental properties for us when our tenants have moved out. Their cleaning is of a very high standard and we are very pleased to work with SERVPRO of New London.

SERVPRO of New London was unbelievably accommodating and caring going way above and beyond the call of duty over what I was expecting. You were forthcoming about what insurance would be likely to cover and what I could salvage that could be restored during the renovation timeframe. Thank you!

SERVPRO of New London provided excellent and timely fire damage restoration service following a fire in our clubhouse in Uncasville CT. The range of sub-contractors that worked at the fire restoration works program were skilled and efficient. I would not hesitate in using SERVPRO of New London again for any disaster restoration program we might need relating to fire damage, flood damage or specialised commercial cleaning services.

A few months ago, we were hit with an unexpected leak in our hotel main conference room which caused extensive water damage to our existing hardwood floors. We were panicked and worried, but one of our clients had advised me to call SERVPRO of New London right away because time was of the essence. I am so glad I listened! SERVPRO came out the very same day and were able to restore my floors to better than before the water damage occurred!

We run a very busy practice. After we were hit with this storm it was imperative to get cleaning and restoration services in place immediately! SERVPRO of New London came to our rescue! They not only cleaned but restored the articles and equipment in our offices and we were up and running within days, Like it never even happened.

Our unfinished basement was flooded due to an accident with our washing machine. I thought I could take care of it myself, but noticed mold starting to grow. I contacted SERVPRO and a first responder was out to my property immediately. Who knows what would have happened if I hadn’t searched out the help of professionals. I’m glad I didn’t wait to find out!

I want to Share how friendly and courteous the team was on site when they came out to my home . I was very impressed with how efficient the service  was handled . The crew arrived promptly and worked quickly with very little interruptions . The service provide was completed per our agreement on scheduling . Thank you , I would highly recommend SERVPRO of New London's services to any of those I know may  be need of services,

Thanks so much for the wonderful mold remediation job that was carried out, by SERVPRO of New London, at our home on Monday.  All crew members are really thorough and everything was conducted in a very friendly and professional manner.  The restroom looks a thousand times better. Thank you !

I am very pleased with how fast, organized, and professional the work was done by SERVPRO of New London. Great coordination and teamwork! Thank you for understanding how devastating a disaster is on those affected.

I want to thank you for everything you’ve done to clear the damage caused by the fire. It would have left unpleasant reminders if it weren’t for you! Please thank your staff for their good services and their availability to answer my endless questions. I’m happy to be back in my house, especially since all the work was so well done!

I always enjoy working with your team, they are very receptive to our requirements.  The responses are accurate, professional, and competitive,… which makes our tenant’s life easier.  In the past, we’ve had some unexpected changes during our busy fourth quarter … and your team has always been professional and acted graciously to our requests.

I just wanted to follow up on the cleaning job performed  two days ago in my office – it was perfect and beautiful! – I was super happy when I got office  : ) Thank you to Clever & Edger – they did an EXCELLENT job!!

Our four bedroom unit was flooded in every room due to a burst pipe. Within 1 hour of calling SERVPRO of New London they were able to come out, and help repair the water damage. They extracted all the water from our wet carpet, as well as removed our damaged carpets, underlay and joinery. The service provided was very professional, speedy and overall the team who was dispatched did a fantastic job! I highly recommend the services of SERVPRO of New London for water damage restoration.

We had a flood enter our business that caused a lot of damage and we hired another company to fix it, but they did not do it right and mold set in! When we realized what had been happening, we called SERVPRO of New London even though originally their quote was higher so that was why we chose the other company. Glad we called in the real pros because they pulled off the impossible task of killing mold and the property opened back up without any more problems, because SERVPRO fixed the damages. Thank you

I was very happy with the professional way that SERVPRO of London handled my mold remediation. They were here promptly, did their work quickly and quietly with little interruption to our household routines. Every step was done per our agreed schedule with the final result looking as good as new!

Greatest team I’ve ever met. Very professional. They work hard and to perfection. These people should be considered an important asset to SERVPRO of New London. Thank you very much !

I had the guys from SERVPRO of New London come and dry out my house due to a burst mains water pipe in my roof. My sheetrock walls , kitchen cupboards and lounge room carpets were completely soaked and water damaged. Most of my house was flooded. The guys from SERVPRO of New London put in a great effort and went above and beyond to reduce my heart ache and my stress.

Dear Brian,

It is amiss of me that I have not provided feedback to your company well before now. I apologize for this delay.

Last December we experienced a house fire at our place of residence in New London. It was an extremely traumatic time for my family members and me.

However, we were impressed with the manner in which your employees handled the cleaning process at our home and the promptness in which this occurred. Your work was greatly appreciated!

I want to thank SERVPRO of New London , for their fantastic customer service & kindness to myself and my family. We were devastated when we experienced significant water damage to our entire home. It was reassuring to have such a professional, and dedicated team to help us get back in our home. The team was patient while dealing with my belongings & very sensitive to the situation I was in.  Their service was of the highest standard. They were here to help me every step of the way.

 “We were amazed by how clean our large area rug and lounge suite ended up. We didn’t believe it was possible to look like new again, I was certainly proved wrong.”

“Great job! My kitchen floor tiles look better than originally expected, like brand new. Detailed to perfection!”

“We have been using SERVPRO of New London for a few months now. They have been routinely cleaning the carpets at our restaurant. Each and every time, the services they provide are fast. The carpets are always clean and dry quickly which is important for my business.”

Jimmy and his team from SERVPRO of New London did a great job. They dried, cleaned and removed stains from my carpet I thought would be impossible to get out. I would highly recommend SERVPRO of New London to others without hesitation.